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Contact Us

We're here to help! Get in touch with our customer support team

📧 Email Support

General Inquiries:
support@homylume.shop

Response Time: Within 24 hours
Languages: Romanian, English

Best for: Order questions, product support, returns

📞 Phone Support

Customer Service:
+40 722 345 678

Hours: Mon-Fri 9:00-18:00 EET
Languages: Romanian, English

Best for: Urgent issues, complex problems

💬 Live Chat

Instant Support:
Available on our website

Hours: Mon-Fri 9:00-17:00 EET
Average Wait: Under 2 minutes

Best for: Quick questions, order status

📍 Business Address

Homylume srl
Bulevardul Mihail Kogălniceanu
București, Romania

VAT Number: RO12345678
Registration: EU Registered Business

For official correspondence only

Send Us a Message

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Last Name *

Email Address *

Order Number (if applicable)

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I agree to the Privacy Policy and understand that my data will be processed according to GDPR regulations.

🕒 Business Hours & Response Times

Customer Support Hours:
Monday - Friday: 9:00 - 18:00 EET
Saturday: 10:00 - 14:00 EET
Sunday: Closed

Response Times:
Email: Within 24 hours
Live Chat: Under 2 minutes
Phone: Immediate during hours

EU Consumer Rights:
14-day return policy
2-year legal warranty
GDPR data protection

Quality Assurance: All customer communications are monitored for quality and training purposes. We are committed to resolving your inquiry quickly and professionally.

🔒 Privacy: Your personal information is protected according to GDPR standards. We never share customer data with third parties without consent.

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