π’ Shipping Notice: Shipping costs and delivery times shown are accurate at time of publication. Promotional offers advertised may have specific terms and conditions.
π FREE SHIPPING AVAILABLE!
Free shipping on orders over β¬50 within Romania
Free EU shipping on orders over β¬100
π·π΄ Romania Shipping
| Service |
Cost |
Delivery Time |
| Standard Delivery |
β¬4.99 |
2-4 business days |
| Express Delivery |
β¬9.99 |
1-2 business days |
| Same Day (Bucharest) |
β¬14.99 |
Same day |
| FREE Shipping |
β¬0.00 |
3-5 business days |
*Free shipping automatically applied on orders β¬50+
πͺπΊ EU Shipping
| Region |
Cost |
Delivery Time |
| Zone 1 (DE, AT, HU) |
β¬9.99 |
3-5 business days |
| Zone 2 (FR, IT, NL) |
β¬12.99 |
4-7 business days |
| Zone 3 (ES, PT, PL) |
β¬15.99 |
5-8 business days |
| FREE EU Shipping |
β¬0.00 |
5-10 business days |
*Free EU shipping on orders β¬100+. VAT included.
β Special Services
π¦ Click & Collect
Free pickup from partner locations
Available in major cities
π White Glove Delivery
Installation service: β¬29.99
For large items only
π
Scheduled Delivery
Choose your delivery window: β¬4.99
2-hour time slots available
π Gift Wrapping
Professional gift wrap: β¬3.99
Includes greeting card
π Order Tracking
Real-time tracking included with all orders
β
Order confirmed
π¦ Package prepared
π Out for delivery
βοΈ Delivered
Track your order: Track Order Page
SMS and email notifications included
π Important Shipping Information
π
Processing Time:
β’ Orders placed before 2 PM are processed same day
β’ Weekend orders processed Monday
β’ Custom items: 3-5 business days
π¦ Packaging:
β’ Eco-friendly packaging materials
β’ Secure protection for fragile items
β’ Discrete packaging available
π Delivery Requirements:
β’ Photo ID required for expensive items
β’ Signature required for all deliveries
β’ Safe drop available on request
β οΈ Shipping Restrictions
Items we cannot ship:
- Hazardous materials or chemicals
- Items over 30kg (special arrangements required)
- Fragile items to remote locations
Delivery limitations:
- No deliveries to PO Boxes
- Limited access to remote areas (additional fees may apply)
- Some items require ground floor delivery only
πͺπΊ EU Consumer Protection
β 14-Day Return Policy
Free returns within 14 days of delivery
As per EU Consumer Rights Directive
β 2-Year Legal Warranty
Full manufacturer warranty included
EU-wide warranty coverage
β Price Transparency
All prices include VAT and fees
No hidden charges at checkout
π Need Help with Shipping?
Our customer service team is here to help with all shipping questions
π Phone Support
+40 722 345 678
Mon-Fri 9:00-18:00 EET
π¬ Live Chat
Available on website
Mon-Fri 9:00-17:00 EET